Thanks to the rising number of security breaches, more and more organizations are adopting resources that help them identify potential red flags in third party vendors and take action to mitigate internal risks. And, just like nearly every corner of the technology market, consumers and businesses have choices. When it comes to protecting your organization against cybersecurity threats and risks from third party vendors, it’s no different. While having options to choose from can certainly be a good thing, it can also be overwhelming to try and understand the difference between vendor risk management tools, GRC tools, and other cybersecurity-related software solutions.
In this article, we’ll break down 4 ways that make Whistic uniquely positioned to not only serve as your third party vendor risk management partner but to also help you respond to incoming security review requests from prospects and customers.
- We Serve Both Sides of the Market (Vendor & Company)
If you or your InfoSec team have evaluated a vendor risk management tool, you may have noticed that they understandably only focus on one aspect of the market: they help companies manage the risk of their vendor relationships. At Whistic, we believe that vendors are also consumers, so it’s critical that our platform serves both sides of the market — and does it by meeting the unique needs of both segments.
One unique cornerstone feature of the Whistic platform that was designed specifically to serve vendors is the Security Profile. The Security Profile is not just a storage unit for security and compliance documentation, but a living, breathing record of your company’s security and compliance posture that you can use to respond to inbound security reviews from your customers or prospects. With Whistic’s vendor assessment platform, you can now conduct security reviews (traditional vendor risk management) and respond to security reviews in the same platform. This wholistic approach to both sides of the vendor risk assessment is setting a new standard for how third party vendor assessments will be completed in the future.
2. We Invest in Creating an Exceptional UX and Intuitive Design
At Whistic, we understand that our customers have a lot on their shoulders: they’re working hard to ensure the security of their organization while protecting valuable data and vendor relationships. A major part of ensuring a strong security posture comes down to the vendor risk management process and, of course, their platform of choice. If something goes wrong or if the platform they use to manage questionnaires and assessments is difficult to navigate or understand, then the consequences could be severe.
This is why Whistic cares so deeply about the user experience and is why we dedicate hundreds of development hours and many, many resources to fine-tuning the user experience (UX). Here are just two ways we make the process simple and intuitive for our customers:
- Deliver Relevant Questions Using Powerful Logic
- Save Hours with Intelligent Email Reminders
In addition to our customer’s experience, we also strive to make the vendor experience as seamless as possible — after all, their responses affect your business. That’s why we put so much time into ensuring a well-rounded experience for everyone involved. In fact, to make sure that we are constantly delivering an exceptional user experience for our vendors, we gather feedback from them and track our vendor Net Promoter Score (NPS). Most importantly, we listen to that feedback and use it to drive improvements in our platform.
3. We Provide Resources for a Quick Start
If there’s one thing that InfoSec teams do not have, it’s time to waste. When cybersecurity issues or data threats are on the line, your team can’t afford to spend months implementing and onboarding users to a new platform — every minute is precious. That’s why we have resources in place — both in the form of people and technology — to get new teams up and running in a matter of weeks, not months.
In addition, Whistic has an experienced customer success team to ensure that you’re never on your own, regardless of the question or issue that you have during your implementation. We’ve heard so many stories of painful, difficult or failed vendor risk management software implementations, that we’ve placed significant emphasis on getting you going quickly and building an intuitive product that you can learn without needing much assistance.
4. We Support a Variety of Questionnaire Frameworks and Custom Questionnaires
When it comes to protecting your organization, it’s key to have various vendor assessment choices. While creating custom questionnaires is always an option (and easy to do with Whistic’s questionnaire builder), we also support a variety of pre-built standardized questionnaires for industry-specific or regulated areas like the 5 listed below. You can choose the best assessment for your organization’s vendor risk management (VRM) program at any given time:
- Center for Internet Security — CIS Critical Security Controls (CIS First 5 / CIS Top 20)
- Cloud Security Alliance — Consensus Assessments Initiative Questionnaire (CAIQ)
- National Institute of Standards and Technology — NIST (800–171)
- Shared Assessments Group — Standardized Information Gathering Questionnaire (SIG / SIG-Lite)
- Vendor Security Alliance — VSA Questionnaire (VSAQ)
Don’t see the questionnaire you need or aren’t sure which questions to ask in your own? No problem! In addition to the ability to quickly build basic questionnaires on your own in the platform, Whistic also offers professional services to determine your needs and help you create a custom questionnaire that will help you achieve your vendor risk management goals.
Ready to Learn More?
Check out our resources below for more third party vendor best practices and insights on how your organization can effectively approach security assessments.
Request a Live Demo with a Whistic Product Specialist