Trusted by Top Security Teams

How We Approach Customer Success at Whistic

At Whistic, we understand that the success of our customers is the lifeblood of our company. As a result, you should expect Whistic to treat you more like a member of the family than a name and a number. From the industry’s simplest and most streamlined implementation that gets you up and running in days, not months, to responding to support requests in minutes, not hours, Whistic has designed a customer experience that is unlike anything else you’re used to. Our ultimate goal is to be considered a key part of your success in your day-to-day role, year in and year out. We look forward to partnering with you as you improve and mature your vendor security management program.

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What you Can Expect as a Whistic Customer

Your feedback will be eagerly sought out and acted upon: Even the best-designed product does no good if it doesn’t meet individual customers’ unique needs, which is why we’re constantly asking for feedback. We are looking for forward-thinking customers that want to push the envelope on what our platform can do and we are committed to actively incorporating your feedback into near-term product enhancements.

Your success, results and outcomes are top priority: For us, it all comes down to improving security, saving time, eliminating manual processes, and building an incredible platform that our customers love to use. That’s why we obsess over every detail of how our platform impacts the third party vendor assessment process for our customers.

Your implementation will be quick and hands-on: No matter how large or small our customers, each and every one receives a full, hands-on implementation. In addition, we provide ample resources and educational opportunities to help teams make the most of the Whistic platform. We are committed to ensuring that you are up and running in days, not months, with an exceptional customer experience.

You will have easy access to what you need to succeed: The user experience is an incredibly important part of the Whistic Platform. If you or a vendor of yours needs to get in touch with our support team, we believe that you should be able to reach a live person in a few seconds on the phone or in a few minutes via email. It’s that simple.